Job Introduction

Vita Health Group and With You are delighted to be launching a new clinical partnership, bringing together over 40 years of mental health experience, to support individuals and communities across Kent and Medway. We are looking for pioneering, skilled clinicians & administrators to join us on this exciting journey and play a central role in shaping the delivery of NHS Talking Therapies for anxiety and depression across the region.

Are you looking for an administrative Team Lead role that will really make a difference to lives?

At Vita Health Group we have an exciting opportunity to join our NHS Talking Therapies Service as an Administration Team Lead to cover maternity leave for 12 months.

You will provide support and expert knowledge to the administrators in the NHS Talking Therapies Administration Team. You’ll oversee all performance management of the team to enable a high quality, effective patient-focused service to be delivered, utilising standard operating procedures to ensure achievement of KPIs.

The successful candidate will be able to multitask in a very busy environment and priortise and manage workloads using own initiative. 

This role will be a Hybrid Model with a minimum of 2 days in one of our Kent and Medway offices and 3 days working from home. 

Skills and Experience:

Essential:

• Previous admin management experience
• Leadership and good decision making skills.
• Experience of working with and dealing with the public.
• Experience of motivating a team to regularly achieve business KPI’s and rewarding as appropriate.
• Ability to manage competing priorities.
• Providing support to senior admins in conducting audits to ensure meeting of KPIs. 
• A highly motivated and enthusiastic individual who can lead by example.
• Excellent verbal and written communication skills.
• Excellent problem solving skills.
• Flexibility in working hours as per the needs of the business,
• Excellent time management skills.
• An awareness of and commitment to supporting and facilitating diversity and inclusion
• Willingness to travel, which may include overnight stays on occasion, as and when required.

Desirable:

• Previous experience working with IAPTus systems
• NHS Pathway and processes experience

Why Vita Health Group?

Vita Health Group celebrates life. Improving lives physically and mentally drives everything we do.  Now part of Spire Healthcare Group plc we have been providing physical and mental health services for over 30 years. We work in partnership with the NHS, are engaged by insurers and some of the UK’s largest corporate companies to support their workforce and provide a full range of physiotherapy services to private customers.

To achieve our mission of Making People Better, we recognise the importance of investing in our staff. We are an award-winning employer recently recognised nationally as “Best Company to Work for” at the Health and Wellbeing Awards 2024.

This is also recognised by current employees – our most recent Employee Survey results showed the top 5 reasons to work here as being:

• Supportive team and management
• Positive work environment
• Wellbeing and mental health support
• Trust and respect
• Autonomy and flexibility

We are keen to progress your skills and enable career development and provide regular Continued Professional Development opportunities including secondments, management training, a mentoring scheme, apprenticeships and regular events and webinars across a range of clinical disciplines.  In addition to a competitive salary, we also offer the opportunity of a flexible work life balance and a comprehensive benefits package which you can view here: https://www.vitahealthgroup.co.uk/join-us/careers/

Vita Health Group is proud to be an equal opportunities employer and is seeking to improve the diversity of its workforce.  We are committed to Equality, Diversity & Inclusion best practice and positively encourage applications from candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion/belief, marital status, or pregnancy/maternity.  For further information on our EDI commitments please view here: Vita Health Groups commitment to Equality, Diversity and Inclusion

We are committed to being equitable and supporting the wellbeing of all employees.

• We are a Mindful Employer
• Our status as a Disability Confident Leader dedicated to ensuring that all candidates are treated fairly throughout the recruitment process. All disabled candidates that meet the minimum essential criteria will be invited to interview.
• Our Ethnicity Matters Scheme where all applicants for senior roles (£40,000+) from a minority ethnic group that meet the essential criteria will be invited for interview.
• Our Gender Matters Scheme where all women applicants for senior roles (£60,000+) that meet the essential criteria will be invited to interview.
• Our sign up to the Armed Forces Covenant.  
• Our status as a Menopause Friendly Committed employer. 
• Our sign up to the Employer with Heart Charter.  
• Our commitment to meet the standards outlined in the NHS Equality Delivery System (EDS). Workforce Race Equality Standard (WRES) and Workforce Disability Equality Standard (WDES).
• Access to health and wellbeing services for colleagues including Mental Health Advocates and an Employee Assistance Programme.
• An embedded “speaking up” culture facilitated by Freedom to Speak Up Guardians.
• Treating transgender individuals with dignity and recognising the potential complications that may arise when taking references. We encourage applicants to contact HR at hr@vhg.co.uk to discuss or amend how we manage reference requests.

Should you wish to discuss any adjustment or assistance you need in the application or interview process please contact recruitment@vhg.co.uk and we will facilitate.

Please note, all applicants must be legally entitled to accept and perform work in the UK and all positions are subject to a DBS check. 

Any data which you share with us throughout the hiring process will be stored securely within the UK and is accessible only by staff who require it. Should your application be unsuccessful, your data will be securely destroyed after 6 months. 

Vita Health Group reserves the right to close this job when sufficient applications have been received.

Vita Health Group