Location: Remote

Hours: 37.5 hours per week

Duration: Monday – Friday 8:30am-4:30pm or 9am-5pm

The Role:

Are you an experienced Service Delivery Manager looking for a role that will make a real difference to the mental health of others? If so, we may have the perfect role for you.

• This is a remote role working for a fast-growing market leader in Employee Assistance Provision and low intensity mental health interventions. At Vita Health Group you will work as part of a highly experienced, supportive, multidisciplinary team within our Corporate division and have opportunities to undertake enhanced responsibilities for career progression. We have a whole raft of benefits including an extra day off for your birthday, enhanced maternity and paternity provision and continuing CPD. These and many more can be seen on our website.

• As Helpline Service Delivery Manager you will be responsible for ensuring the effective delivery of all people, operational and clinical elements of the Employee Assistance Programme suite of services, including a 24/7 Helpline, delivery of interventions and additional corporate wellbeing products. The service itself has gone from strength to strength over the last 12 months and you will be joining us at a key time to build on this and move the service forward.

You will be responsible for:

• The management of EAP delivery within the service
• Staff management
• Training and continuing development

Skills and Experience:

Essential:

• Equivalent to NVQ Level 3 or above in health and social care or related field OR
• Significant experience working in mental health and/or employment within related fields
• Evidence of continuous professional development
• Well-developed experience of working with a wide range of psychological problems within a therapeutic model
• Experience of capacity management
• Experience of supervising people and resource allocation
• Experience in providing training/ overseeing students
• Experience in line management and supervision of clinical staff
• Experience of working within multi-disciplinary and multi-cultural settings
• An awareness of and commitment to supporting and facilitating diversity and inclusion
• Willingness to travel, which may include overnight stays on occasion, as and when required

Desirable:

• Accreditation membership of BABCP, UKCP, BACP or BPS 
• Mental Health Professional with a core profession (HCPC/NMC)
• Experience of teaching and training in therapeutic theory and skills to other professional and non-professional groups
• Supervision Qualification

Why Vita Health Group?

Vita Health Group celebrates life. Improving lives physically and mentally drives everything we do.

We are physical and mental health specialists with over 30 years of experience.  We work in partnership with the NHS, support the UK’s largest corporate companies to help assist their workforce and provide a full range of physiotherapy services to private customers.

To achieve our mission of making people better, we recognise the importance of investing in our staff. In addition to a competitive salary, we also offer the opportunity of a flexible work life balance, support with continued professional development and a comprehensive benefits package which you can view in full on our website.

Vita Health Group is proud to be an equal opportunities employer.  We are committed to Equality, Diversity & Inclusion best practice and positively encourage applications from candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion/belief, marital status, or pregnancy/maternity. 

We are actively seeking to increase the diversity of our workforce, to ensure we are representative of the communities we serve at all levels. We therefore welcome applications from candidates with a wide range of lived experience.

We are committed to equitably support the wellbeing of all employees as demonstrated by:

• Our association with the MINDFUL EMPLOYER Charter for Employers who are Positive About Mental Health.
• Our status as a Disability Confident Committed Employer dedicated to ensuring that all candidates are treated fairly throughout the recruitment process.All disabled candidates that meet the minimum essential criteria will be invited to interview.
• Our participation in Stonewall’s Diversity Champions programme which supports us in ensuring all LGBTQIA+ staff are free to be themselves in the workplace.
• Our commitment to meet the standards outlined in the NHS Equality Delivery System (EDS2), Workforce Race Equality Standard (WRES) and Workforce Disability Equality Standard (WDES).
• The provision of access to health and wellbeing services for colleagues.

Should you wish to discuss any adjustment or assistance you might need in the application or interview process please contact recruitment@vhg.co.uk and we will arrange.

Please note, all applicants must be legally entitled to accept and perform work in the UK and all positions are subject to a DBS check. 

Any data which you share with us throughout the hiring process will be stored securely within the UK and is accessible only by staff who require it. Should your application be unsuccessful, your data will be securely destroyed after 6 months. 

Vita Health Group