Vita Health Group are currently recruiting for an exciting new position for a EAP Team Manager.  The focus of this role is the operational and clinical management of a team of helpline counsellors, supporting them to achieve fantastic outcomes for our clients whilst delivering operational excellence for the business.  This is a great opportunity to take on a varied role with responsibility for the day-to-day management of our helpline team and achievement of our “Every Client, Every Time” initiative, ensuring that our clients reach the support they need, as quickly as possible.

The role also involves planning and delivery of process changes, updates and contributing to our continuous improvement and transformation plans. The new role will also have key responsibilities within projects that support our skills mixing agenda, including the introduction of newly qualified Graduate Counsellors and Assistant Psychologists.

This is a fantastic chance for an experienced Counsellor, Senior Counsellor or Team Manager to use their existing skills to develop their career in a new direction and fulfil a pivotal role in the service.

Working closely with Service Managers, along with Clinical and Operational Leads, the post holder will have the opportunity to help develop and shape our future workforce, aiming to sustain high quality service provision.  You will also be involved with wellbeing, welfare and performance initiatives, which endeavour to increase retention of a skilled and talented team across the service and keeping our clients and customers at the centre of what we do.

Skills and Experience:

Essential:

• Level 4 qualification in counselling OR equivalent
• Registered Membership of relevant regulating body (e.g. BACP, UKCP, BCP, NCS, HCPC, ACAT, BABCP etc.)
• Previous line management experience
• An awareness of and commitment to supporting and facilitating diversity and inclusion

Desirable:

• Accredited membership of BACP or nationally recognised equivalent
• Experience of managing staff in a clinical setting
• Experience of using data to manage team performance

This is a full time role with a set shift pattern. You will be able to select one of the shifts below which include Saturday working.

Option 1: Tuesday - Saturday 9:00am-5:00pm

Option 2: Wednesday - Friday 8:00am-6:30pm, Saturday 9:00am-5:00pm

About Us

As part of Spire Healthcare, we’re proud to build on a legacy of improving lives for over 30 years and continue to deliver primary care physical and mental health services accessed through the NHS, via employer-funded care and at our network of private clinics. 

Working here

We are an award-winning employer regularly recognised at industry events and our latest employee survey revealed the top reasons for working here as:

• Supportive teams and managers
• A positive and inclusive culture
• Strong well-being and mental health support
• Trust, autonomy and flexibility

We invest in your growth with frequent career progression opportunities and development initiatives including mentoring, secondments, management training and regular clinical CPD webinars. You will enjoy a competitive salary, flexible working options and a comprehensive benefits package – further details here Careers - Vita Health Group

Equality Diversity & Inclusion

We are proud to be an equal opportunities employer dedicated to creating a workplace where everyone feels valued and supported. We actively support a range of initiatives including:

• Disability Confident Leader
• Positive action through Ethnicity and Gender Matters initiatives
• Employer with Heart and Mindful Employer status
• Menopause Friendly accreditation

Learn more about our EDI commitments here Equality, Diversity & Inclusion - Vita Health Group.

If you need any adjustments or assistance during the recruitment process we will be happy to help - please get in touch at recruitment@vhg.co.uk

Additional information

All applicants must be legally entitled to work in the UK and subject to a DBS check at offer stage.

Your application data is handled securely in accordance to UK GDPR guidelines.

We may close jobs to new applications earlier than original stated closing date.

Vita Health Group