The Role:

• Administer the running of the learning management system including continuous improvement of the LMS (Learning Management System) to improve user experience.
• Responsibility for producing monthly reports and up-to-date data analysis.
• Creating user access for new employees in the LMS and suspending unused accounts.
• Assisting with creating and maintaining training activity records, updating employee records and ensuring information is accurate and up to date.
• Administer the configuration of user and audience permissions/roles and access to the LMS
• Provide troubleshooting support to all users via the LMS acting as first point of contact (ensuring that users receive prompt responses to any system functionality or access issues).
• Liaise with LMS suppliers regarding any support or technical issues
• All other tasks commensurate with the role on an ad hoc basis and any other reasonable request.

Skills and Experience:

Essential:

• Proactive with excellent organisational skills
• Intermediate technical troubleshooting skill, including a growing ability to isolate, identify, and resolve problems
• Demonstrable experience of data analysis and reporting
• Effective communication both verbally and written to clients and business customers
• Exceptional interpersonal skills demonstrated through behaviours
• Ability to multitask and prioritise workload effectively while considering future organisational requirements
• Ability to grasp new technology quickly
• Excellent verbal and written skills with high levels of attention to detail.
• Experience of working with learning management systems (Totara preferred)

Desirable:

• Previous experience working in a fast paced, customer focussed environment

The Company:

Vita Health Group is a leading UK healthcare provider with over 30 years’ experience delivering best in class physical and mental health services across corporates, NHS and private patients.

We comprise of three leading UK healthcare providers, each with their own great reputation within the healthcare industry; RehabWorks, Workplace Wellness and Crystal Palace Physio Group.

Why Vita Health Group?

Vita Health Group celebrates life. Improving lives physically and mentally drives everything we do.

We are physical and mental health specialists with over 30 years of experience.  We work in partnership with the NHS, support the UK’s largest corporate companies to help assist their workforce and provide a full range of physiotherapy services to private customers.

To achieve our mission of making people better, we recognise the importance of investing in our staff. In addition to a competitive salary, we also offer the opportunity of a flexible work life balance, support with continued professional development and a comprehensive benefits package which you can view in full on our website.

Vita Health Group is proud to be an equal opportunities employer.  We are committed to Equality, Diversity & Inclusion best practice and positively encourage applications from candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion/belief, marital status, or pregnancy/maternity. 

We are actively seeking to increase the diversity of our workforce, to ensure we are representative of the communities we serve at all levels. We therefore welcome applications from candidates with a wide range of lived experience.

We are committed to equitably support the wellbeing of all employees as demonstrated by:

• Our association with the MINDFUL EMPLOYER Charter for Employers who are Positive About Mental Health.
• Our status as a Disability Confident Committed Employer dedicated to ensuring that all candidates are treated fairly throughout the recruitment process. All disabled candidates that meet the minimum essential criteria will be invited to interview.
• Our participation in Stonewall’s Diversity Champions programme which supports us in ensuring all LGBTQIA+ staff are free to be themselves in the workplace.
• Our status as a Menopause Friendly Committed employer.
• Our commitment to meet the standards outlined in the NHS Equality Delivery System (EDS2), Workforce Race Equality Standard (WRES) and Workforce Disability Equality Standard (WDES).
• The provision of access to health and wellbeing services for colleagues.

Should you wish to discuss any adjustment or assistance you might need in the application or interview process please contact recruitment@vhg.co.uk and we will arrange.

Please note, all applicants must be legally entitled to accept and perform work in the UK and all positions are subject to a DBS check. 

Any data which you share with us throughout the hiring process will be stored securely within the UK and is accessible only by staff who require it. Should your application be unsuccessful, your data will be securely destroyed after 6 months. 

Vita Health Group reserves the right to close this job when sufficient applications have been received.

Vita Health Group