The Role:

An opportunity has arisen for a highly motivated and efficient Compliance Officer to work within our NHS Mental Health Team, gathering and processing information and improving compliance with incidents, complaints, accidents, audit and subject access requests.

You must possess excellent communication and interpersonal skills and be able to work well within a multi professional team, across various departments within the organisation and autonomously.

Your role will include processing complaints and incidents and ensuring investigations are carried out and closed off appropriately. The role will also involve undertaking audits and using audit outcomes to generate service improvement plans.

You will be required to record accurate data electronically into various systems and within Microsoft tools, helping to extract and analyse information and proactively problem solving to improve compliance.

As this role has been advertised previously, recent candidates need not apply.

Skills and Experience:

Essential:

• An excellent attention to detail and ability to produce detailed compliance reports
• Ability to process complaints and incidents as reported and ensure timelines meet service level agreements
• Excellent communication and interpersonal skills with people at all levels across a range of departments and / or services
• The ability to proactively problem-solve and possess excellent data collection and audit skills
• A good working knowledge of Microsoft Office applications including advanced Excel skills and computer literacy.
• Willingness to travel, which may include occasional overnight stays, as and when required

Desirable:

• Experience of working in a compliance role within healthcare with a specific focus on governance and quality
• Experience in completing subject access requests
• Experience of audit and management of an audit schedule
• Experience of document control and management of a document control register

Why Vita Health Group?

Vita Health Group celebrates life. Improving lives physically and mentally drives everything we do.

We are physical and mental health specialists with over 30 years of experience.  We work in partnership with the NHS, support the UK’s largest corporate companies to help assist their workforce and provide a full range of physiotherapy services to private customers.

To achieve our mission of making people better, we recognise the importance of investing in our staff. In addition to a competitive salary, we also offer the opportunity of a flexible work life balance and a comprehensive benefits package which you can view in full on our website.  To progress your skills and enable career development we provide Continued Professional Development opportunities including apprenticeships, secondments, management training, a mentoring scheme and regular events and webinars across a range of clinical disciplines.

Vita Health Group is proud to be an equal opportunities employer.  We are committed to Equality, Diversity & Inclusion best practice and positively encourage applications from candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion/belief, marital status, or pregnancy/maternity.  To support this we have a dedicated team of EDI specialists and run a range of active in-house diversity networks.

We are actively seeking to increase the diversity of our workforce, to ensure we are representative of the communities we serve at all levels. We therefore welcome applications from candidates with a wide range of lived experience.

We are committed to equitably support the wellbeing of all employees as demonstrated by:

• Our association with the MINDFUL EMPLOYER Charter for Employers who are Positive About Mental Health.
• Our status as a Disability Confident Committed Employer dedicated to ensuring that all candidates are treated fairly throughout the recruitment process. All disabled candidates that meet the minimum essential criteria will be invited to interview.
• Our participation in Stonewall’s Diversity Champions programme which supports us in ensuring all LGBTQIA+ staff are free to be themselves in the workplace.
• Our status as a Menopause Friendly Committed employer.
• Our sign up to the Employer with Heart Charter
• Our commitment to meet the standards outlined in the NHS Equality Delivery System (EDS2), Workforce Race Equality Standard (WRES) and Workforce Disability Equality Standard (WDES).
• The provision of access to health and wellbeing services for colleagues which includes a team of trained Mental Health Advocates and an Employee Assistance Programme.
• An embedded “speaking up” culture facilitated by Freedom to Speak Up Guardians.

Should you wish to discuss any adjustment or assistance you might need in the application or interview process please contact recruitment@vhg.co.uk and we will arrange.

Please note, all applicants must be legally entitled to accept and perform work in the UK and all positions are subject to a DBS check. 

Any data which you share with us throughout the hiring process will be stored securely within the UK and is accessible only by staff who require it. Should your application be unsuccessful, your data will be securely destroyed after 6 months. 

Vita Health Group reserves the right to close this job when sufficient applications have been received.

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Vita Health Group