Job Introduction

We are Vita Health Group - part of Spire Healthcare Group - and we’re looking for an ambitious Relationship Manager to join our service. 

Recently recognised as one of the UK’s best healthcare companies to work for, we’re a people-centred organisation committed to developing careers around individual interests. 

If you’re looking to enhance your skill set, progress your career, or focus on personal growth, this could be the ideal opportunity.

Key Responsibilities:

• Develop trusted, consultative relationships within an assigned portfolio of mid- to high-tier accounts.
• Ensure successful execution of contract renewals in line with commercial targets.
• Identify and support the delivery of growth opportunities within existing accounts.
• Communicate effectively with key internal and external stakeholders at all levels.
• Management of customer queries and requests for support, ensuring timely and informative response to address questions raised
• Apply strong interpersonal skills and attention to detail to manage a varied and dynamic workload.

Skills and Experience:

Essential:

• Strong influencing and negotiation skills
• Communication and presentation skills with an ability to network and build / maintain strong business relations
• Commercial, highly numerate and the ability to analysis and interpret data
• Proven ability to understand and translate customer needs in order to aid exceptional service delivery
• Experience in a commercially focused customer relationship management role
• An awareness of and commitment to supporting and facilitating diversity and inclusion
• Willingness to travel, which may include overnight stays on occasion, as and when required

Additional Information:

• A hybrid role, predominately working from home with a requirement to work from an office based in Congleton, Cheshire on a regular basis
• Further travel required to meet an assigned portfolio of mid- to high-tier accounts

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About Us

As part of Spire Healthcare, we’re proud to build on a legacy of improving lives for over 30 years and continue to deliver primary care physical and mental health services accessed through the NHS, via employer-funded care and at our network of private clinics.  

Working here

We are an award-winning employer regularly recognised at industry events and our latest employee survey revealed the top reasons for working here as:

• Supportive teams and managers
• A positive and inclusive culture
• Strong well-being and mental health support
• Trust, autonomy and flexibility

We invest in your growth with frequent career progression opportunities and development initiatives including mentoring, secondments, management training and regular clinical CPD webinars.  You will enjoy a competitive salary, flexible working options and a comprehensive benefits package – further details here Careers - Vita Health Group

Equality Diversity & Inclusion

We are proud to be an equal opportunities employer dedicated to creating a workplace where everyone feels valued and supported.  We actively support a range of initiatives including:

• Disability Confident Leader
• Positive action through Ethnicity and Gender Matters initiatives
• Employer with Heart and Mindful Employer status
• Menopause Friendly accreditation

Learn more about our EDI commitments here Equality, Diversity & Inclusion - Vita Health Group.     If you need any adjustments or assistance during the recruitment process we will be happy to help - please get in touch at recruitment@vhg.co.uk

Additional information

All applicants must be legally entitled to work in the UK and subject to a DBS check at offer stage.

Your application data is handled securely in accordance to UK GDPR guidelines.

We may close jobs to new applications earlier than original stated closing date.

Vita Health Group